The House of Change
- What We Want To Be
- Creating the vision of "what we want to be"; will involve self analysis to determine what we are today
- Change Management Framework, tools, techniques and skilled change leaders
-
The foundations of the house of change are the frameworks, tools, techniques and skilled change leaders to be used during the change process.
Trust, Employee Engagement and
Informal Networks -
The floor of the house made up of the Trust, Employeed Engagement and Social Networks. Trust is multi-dimensional: trust in the executives to articulate the true organisational problems, without corporate rhetoric or spin. Trust in the change leaders to lead to achieve the agreed outcomes and trust in the employees to own the change. There is a clear objective to eradicate hidden agenda’s and information asymmetry through openness. Employee engagement gives the employees the voice and managers the skills to be open to listening to employees.
Executive Sponsorship & Committment -
Executive Sponsorship and commitment and Communications and Stakeholder Management form the walls of the house. Key success factors of change is ensuring executive sponsorship; this does not imply top-down driven change (although in some scenarios, e.g. short-term survival, this maybe desirable) but provides executive voice and support in the organisational power and political structures to acquire or retain required resources.
Communications and Stakeholder Management -
Communication needs to be targeted, appropriate, timely, and needs to resonant with the audience. All too often communication is distributed too widely losing focus and, hence, loses resonance.
Organisation Culture & Psychology -
The heart and soul of the house is the organisation culture and psychology and the heart of change is the execution strategies to be adopted to effect the change.
Change Execution Strategies - The selection of execution strategy must be cognisant of the
organisational culture and psychology that exists today and
where the organisation wants to be.
-
All of these aspects of the house are required in order to turn the bricks and mortor of the house into a home and fulfil the outcomes.